Flour De Lis - Custom Order Not as Promised
I placed a custom order for pink and lavender decorated poodle cookies to tie in with my specific table color scheme.The baker/owner, Samantha Ngy, decided to change my custom colors so she didn’t have to mix new frosting (according to her she was already using yellow for another order).
She omitted the hair bows, thereby leaving a big unfrosted spot on the top of each head. When contacted she was argumentative and defensive. This was a horrible experience with an unprofessional baker.
Please look at the pictures I have provided.I suggest you avoid Flour De Lis Bakery based in Seattle, WA and doing business via website, eBay and Etsy to name a few.
Monetary Loss: $56.